Privacy Policy

1. Information We Collect

We may collect personal information such as your name, phone number, email address, pickup and delivery addresses, shipment details, and payment-related information when you use our services or contact us. This may also include communication details when you interact with us via WhatsApp, such as your WhatsApp phone number and message content.

2. Use of Information

The information collected is used to process shipments, provide tracking updates, improve our services, communicate with customers, and comply with legal requirements. We may use WhatsApp as a communication channel to send shipment updates, service notifications, and provide customer support. WhatsApp messaging is operated through the WhatsApp Business Platform provided by Meta Platforms, Inc.

3. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Data may be shared only with trusted partners, delivery agents, or authorities when required for shipment processing or legal compliance. This may include sharing limited data with WhatsApp (Meta Platforms, Inc.) solely for the purpose of delivering WhatsApp communications.

5. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings if you prefer.

6. User Rights

You have the right to access, update, or request deletion of your personal information. Requests can be made by contacting us through the provided email address. You may also request to opt out of WhatsApp communications at any time by contacting us or following the opt-out instructions provided in messages.

7. Changes to Privacy Policy

GR Logistic & Services reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.